Madam, Sir,
Aware of the trust you place in us, we undertake to respect your rights and to use your personal data in a manner that respects your privacy and is limited to what is strictly necessary.
To change your communication preferences or object to any communication, write to us at the following email address: contact@defendor.eu
Best regards,
The company ViaLudo
We are the company ViaLudo, a company registered with the Paris RCS under no. 070 596 and whose headquarters is located at 66, avenue des Champs-Élysées 75008 PARIS.
The relationship we establish with you leads us, to communicate with you, to collect data that is personal to you, this with your agreement and in strict compliance with the provisions imposed by the regulations including the Data Protection Act of 6 January 1978 as amended and the General Data Protection Regulation (GDPR) of 27 April 2016. This Privacy Policy reflects your rights and updates how we handle your personal data.
It is your responsibility to read this Privacy Policy in its entirety in order to know how we collect, store and protect your personal data with respect for your private life.
Right to information
You have the right to receive clear, transparent and comprehensible information about the purpose of the collection of your data, the processing we make of it as well as your rights. This information is intended to allow you to ensure the control of your data, facilitating the exercise of your rights.
Right of access
You have the right to access your personal data. With this right, you are informed about the use of your personal data in compliance with the law on data protection.
Right to rectification
You have the right to request that the personal data concerning you be corrected or completed if it proves to be inaccurate or incomplete, upon verification of your identity.
Right of deletion
You are entitled to request the deletion or erasure of your personal data as soon as there is no compelling reason for us to continue using it.
Right of objection
You always have the right to object to the processing of your personal data.
Right to restriction of processing
You have the right to request the limitation of the processing of data concerning you in case of verification or dispute.
Right to object to the automated individual decision
You have the right not to be subject to an automated individual decision, that is to say, a decision resulting exclusively from automated processing producing legal effects concerning you. Profiling is expressly included.
Right to data portability
You have the right to receive the personal data concerning you and which you have communicated to us, in order to allow you to transmit them to another controller.
Right to communication of a personal data breach
We undertake to notify any data subject of a data breach that may expose them to a high risk to their rights and freedoms.
Right to notification of any rectification or erasure of personal data or restriction of processing
We undertake to notify each recipient of any rectification or erasure of personal data concerning you or any restriction on processing. We undertake to provide you, upon recipients.
Right of complaint
You have the right to complain about how we handle or process your personal data to the data protection authorities in your country. We collect personal data that you provide to us as part of our relationship.
This personal data is your first and last name(s), postal address, email address, landline and mobile phone numbers.
We ensure that a limited number of authorized persons have access to this personal information and we will not use it for any other purpose than to develop the privileged relationship we have established with you.
The personal information collected by us during our relationship with you is intended for us and we are authorized by you to keep it in computer memory. This information is necessary for the relationship we establish with you. They may be the subject of computerized processing, for the purposes and under the conditions specified below.
The personal data will be used by us, in our capacity as data controller, for the following purposes: identification, management of the relationship with you (including sending emailing, SMS mailing, newsletters, quality questionnaires, catalogues, promotional information), loyalty, assessment of the adequacy and appropriateness
of our relationship, recovery, security and fraud prevention, compliance with legal and regulatory obligations.
We will retain your personal data for as long as you continue to interact with us. If we do not have any interaction with you for three years, we will try to contact you to find out if you still wish to continue your relationship with us. Otherwise, we will delete them.
To comply with legal and regulatory obligations, we may be required to disclose information to legally authorised judicial or administrative authorities. You can also, at any time, in accordance with the law, by proving your identity, access the information concerning you, have it modified or oppose its use by us by simple letter to ViaLudo company 66 avenue des Champs-Élysées 75008 PARIS) or by message addressed to contact@defendor.eu
We undertake to respond to the requests we receive and to inform you free of charge except in case of abusive request.
If you wish to contact us for any reason (including to exercise your rights under the data protection legislation referred to above), please address your request to: contact@defendor.eu
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